Frequently Asked Questions

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How do I Reschedule or Make Up a canceled or missed lesson?

If you need to reschedule a lesson, please let your teacher know as soon as possible.   While canceled lessons are not credited and rescheduled lessons are not guaranteed, with enough notice, our teachers will do their best to reschedule the lesson you may need to cancel.

Sometimes a canceled lesson can’t be rescheduled. Read about what happens when a lesson is canceled here.

Make up lessons should be figured out and scheduled within a week of the missed lesson. Otherwise, it simply becomes a cancellation. We are not able to “save up” make up lessons from past missed lessons, so if you do need to cancel a lesson, please communicate with your teacher about setting up a new day/time for the lesson by the end of the week of the missed lesson.”